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Innovative customer engagement gives people what they want. The questions is, what do subscribers want?

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Digitization, it’s no secret, is changing the landscape for Communications Service Provides . Not before time. In the telecommunications industry new subscriber growth has slowed and profits have slowly been eroded as a result of price wars that more often than not end up in the self-destructive commoditization of services. Monthly ARPU goes down at the same time that the cost to serve and consumer demand for connectivity speeds and volume of data consumption goes up.  For the CSP, that’s not a sustainable position . As a result, this reality is clear: No longer can the telecommunication  industry treat or charge customers as they have done historically, at the SIM card level. Today, CSPs must innovate and engage customers at a household level if they want to ensure future profitability. To do this, innovative approaches to C ustomer Engagement  are critical. In an ae of Customer   -  Centre city, a deeper understanding of user preferences, profiles and requirements in order to capture
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Evolving Systems Explain What is containerization and why does it matter?

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          One of the software trends that’s emerged over the past couple of years, Containerization, has quickly picked up pace, building on the momentum of another trend, virtualization, which it can either replace of complement. Containerization  is the ring-fencing and packaging of an application so that can run across any infrastructure. This affords benefits to developers, ops teams, and overall infrastructure alike. For developers, Containerization enables applications to be deployed quickly and securely. An alternative to traditional practices in which code is built in a specific environment and then transferred to a new location, often resulting in bugs and errors, Containerization  bundles application code with its related configuration files, libraries, and dependencies. The resulting package or “container” is free standing and portable  - able to run across any platform or cloud. What we’re really talking about here is process isolation and that’s not new. However, the devel
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Location: Colorado, USA
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Remote SIM Provisioning and Activate, Engage & Retain Customers on Digital Stage : Evolving Solutions

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A ctivating  SIMs: H ere’s   The Standard Evolving Systems’ innovative and patented Remote S IM  Provisioning  solution represents the new standard for activating SIM cards. It’s available as a SaaS (Software as a Service) solution or it can be deployed on premise and it allows Communications Service Providers to offer the user experience and resource efficiency benefits of provisioning at point of sale without the retailer or subscriber self-service infrastructure costs. In other words, it delivers a significant advantage. Deploying DSA means SIM cards can be activated the moment that a phone is first switched on and used. The need for any extended interaction with the wireless operator is thereby removed. Everything necessary is via done the handset in the palm of the customer’s hand. With DSA, operators can sell any product in any channel. They benefit from being able to deliver unprecedented scope for personalization at the point of first use, and greater engagement with their exis
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Location: Delhi, India
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